FAQ

Questions People Ask Before They Book

Short, honest answers. If your question is not here, send it through the contact form and I will answer it.

What is an RCIC, and how is it different from an immigration lawyer?

An RCIC is a Regulated Canadian Immigration Consultant, licensed and supervised by the College of Immigration and Citizenship Consultants (CICC). For immigration applications, an RCIC and a lawyer can do the same work before IRCC. Lawyers are needed for Federal Court. My licence class, RCIC-IRB, also covers representation before the Immigration and Refugee Board, which many consultants cannot offer.

How do I check that you are really licensed?

Search the CICC public register for licence number R1053567 or the name Olga Korpalo. Do this for anyone you consider hiring, including me. If a consultant is not in that register and is not a lawyer, they cannot legally charge you for Canadian immigration advice. Open my profile in the register.

Can you guarantee my visa will be approved?

No, and neither can anyone else. Decisions are made by officers, not by representatives. What I can do is make sure your application is as strong as your facts allow, and tell you honestly beforehand whether it is worth filing.

How much does it cost?

Consultations start at $150 CAD, and full service fees are published on my fees page with typical ranges. You will have an exact written quote before any agreement is signed.

Do you work with clients outside Canada?

Most of my clients start abroad. Consultations run on Zoom in English, Russian or Ukrainian, and documents move electronically.

Why should I pay for a consultation when some consultants offer free calls?

A free call is a sales conversation. A paid consultation is professional advice: analysis of your actual situation, honest chances, and a plan you can execute with me or without me. And if we do work together afterwards, the fee is credited to your service.

My case was refused before. Will you take it?

Refusals are a large part of my practice. I will request the officer’s notes, tell you what actually went wrong, and give you a straight answer about whether a new attempt makes sense. See refusals and reapplication.

Can you help me choose a school or college too?

Yes, through my education company CanStart Group, which has placed students in Canada for twenty years. Education planning and immigration strategy work best when they are done together.

Who will actually handle my file?

I will. I do not pass files to juniors. It means I take fewer cases, and it also means the person who signed your agreement is the person doing your work.

My child is 15 and wants to study in Canada. Where do I start?

Start on the custodianship page. Minors need a custodian in Canada, and that document shapes the whole application. This is my deepest specialty.

Do you help with refugee claims?

My licence covers representation before the IRB. Whether I can take your particular matter depends on the case; write to me with the details before booking, and I will tell you honestly whether I am the right person or refer you to someone who is.

What languages do you work in?

English, Russian and Ukrainian, for both conversations and document work. Choose the language when you book, and switch mid-conversation whenever you like. Most families do.

Still not sure?

Ask me directly. A question costs nothing and often saves a lot.